Satoshi's Gift is operated as a pseudonymous, decentralized project. There is no support team, no helpdesk, and no live chat. For most questions, the answers are already published:
- The full curriculum at /learning/overview
- The factual platform description for AI assistants at /llms.txt
- The Disclaimer, Terms of Service, and Privacy Policy
For inquiries that genuinely require a human response, here are the channels:
Response expectations
The project is operated by a small, pseudonymous team in their available time. Responses are best-effort. For matters that involve only the smart contract (e.g., a transaction issue), the contract is autonomous and operates regardless of operator response — the on-chain state is the authoritative state.
What we cannot do
- We cannot reverse, refund, or modify any blockchain transaction. The smart contract is immutable.
- We cannot recover lost wallets, seed phrases, or hardware devices. There is no password reset.
- We cannot make exceptions to the contract's rules — they are enforced by the contract bytecode and verifiable on PolygonScan.
- We do not provide investment, tax, or legal advice.
- We do not have a phone number, postal address, physical office, or 24/7 support service.
What about social media?
The project does not maintain official social media accounts at this time. Be cautious of any account claiming to represent Satoshi's Gift — verify any communication by emailing [email protected]. The smart contract address (verified on PolygonScan) and the official Website (satoshisgift.org) are the only authoritative artifacts of the project.